Frequently Asked Questions

General

What Brands does Bryant Service?
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We are a Carrier Factory Authorized dealer and we services all makes and models of residential and light commercial products.

What is emergency service?
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A service request that presents a potentially dangerous situation. These calls are given preference.

Pricing

How much is the Diagnostic Fee?
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A diagnostic fee is $60.00.

This fee covers service call to residence to diagnose the issue.
This fee is additional to parts and repairs.
The diagnostic fee covers one HVAC system (includes furnace and ac) diagnosis.
This fee carries a 30-day warranty for callbacks.

What is your common pricing?
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Refrigerant (both 410a and R-22) are priced per/lb. Parts and repairs are priced as flat rate items that include; labor, warranty, part, taxes and other fees.

*Breakdowns are not available online due to their exclusive and individual nature.

How much is an estimate?
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An estimate on replacing equipment is given at no charge. Estimates on repairs are subject to standard diagnostic charges.

What types of payment does Bryant take?
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We accept cash, check, Visa, MasterCard, Discover and American Express.

We also offer financing with approved credit through Wells Fargo.

Heating and Cooling 101

Intro - Heating and Cooling 101
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Knowing a little bit about how your system works and some of the aspects to consider can help in the long run to ensure you get the optimum system and keep it running efficiently. We offer this quick summary of heating and cooling systems.

While some of the terms may be unfamiliar to you, the good news is, there are more options available than ever before. Everything from cutting your utility bills to breathing cleaner air to quieter operation; it’s all here.

If you have questions or want more information, your Bryant Heating & Cooling Consultant has the answers. As always, estimates are free.

Efficiency
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Efficiency ratings are like gas mileage—the higher the rating, the more efficient the product is. Higher efficiency leads to lower operating costs. All products are given the following ratings, so you can gauge what to expect from your investment.



AFUE (Annual Fuel Utilization Efficiency)

This measurement gauges heating fuel usage. The Greenspeed™ 98 gas furnace receives up to 98% AFUE.

HSPF (Heating Seasonal Performance Factor)

This measurement gauges the heating mode of heat pumps. Most new units have ratings from 7.0 to 9.4. The Greenspeed heat pump receives up to 13.3 HSPF

SEER (Seasonal Energy Efficiency Ratio)

SEER is a rating of air conditioning cooling. All new models are required to have at least a 13.0 SEER rating. The Infinity™ 21 air conditioner receives up to 21.0 SEER.



ENERGY STAR®

Carrier Corporation has determined that certain products meet ENERGY STAR® guidelines for energy efficiency. Look for this logo on Carrier products.

Refrigerant type
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Freon®–22 Refrigerant

Since its debut in 1930, Freon® refrigerant has been used in cooling systems. And while it’s still available, the Clean Air Act of 1990 prohibited the production of Freon-22-based air conditioners and heat pumps as of 2010, and Freon-22 production by 2020. As Freon-22 production declines, its cost is predicted to rise. (Freon is a registered trademark of E.I. duPont de Nemours & Company.)

Puron® Refrigerant

Carrier was the first to introduce a new, non-ozone-depleting refrigerant called Puron®, a full six years ahead of the competition, paving the way for the future. Puron refrigerant is chlorine-free, so it doesn’t damage the Earth’s ozone layer. And, as other refrigerants become less available, Puron refrigerant will be the refrigerant of choice for years to come.

Comfort
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Bryant Heating & Cooling specializes in creating a customized home comfort system with our broad selection of heating and cooling products. Bryant Heating & Cooling can help you choose the best system for your home including Carrier-exclusive features that further enhance your indoor environment.

ComfortHeat™ Technology

ComfortHeat™ Technology accurately predicts the need for heating while cutting temperature swings in half, and provides a nearly continuous flow of warmth in low-capacity operation for a steadier, more consistent indoor temperature.

Infinity™ System

The Infinity System is the ultimate control center for all of your home system components. The revolutionary Infinity™ System with Greenspeed is the only system in the industry that allows you to control temperature, humidity, air quality, fan speed and ventilation; and even detects when your air filter needs replacing. It combines a heat pump or air conditioner with a variable-speed furnace or fan coil. It’s so advanced it automatically adjusts to your system for peak efficiency and performance.

IdealHumidity™ Systems

IdealHumidity™ Systems automatically add or remove just the right amount of moisture to keep your home comfortable. IdealHumidity Systems can help you save on energy costs because when the humidity is right, you can feel comfortable at higher temperatures in the summer and lower temperatures in the winter.

Hybrid Heat™

Carrier’s Hybrid Heat™ delivers peace of mind to homeowners concerned about the unpredictable nature of utility costs. Hybrid Heat pairs a gas furnace with an electric heat pump to provide comfort, economy and flexibility. Your Carrier Hybrid Heat system will automatically switch between electric and gas heating as needed to keep your home comfortable all winter while optimizing the efficiencies of each fuel source.

Sound
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Home comfort shouldn’t come at your ears’ expense. That’s why quiet is built into every system. Carrier furnaces feature the QuieTech™ noise reduction system that provides comfortable heat while generating very little noise in the process.

Carrier air conditioners are also quiet, thanks to the exclusive Silencer System™ that ensures extra-quiet performance by maximizing airflow while minimizing vibration. With sound ratings as low as 70 decibels (dB), Carrier’s Infinity Series air conditioners are as quiet as a refrigerator.

What is a SEER Rating?
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SEER or Seasonal Energy Efficiency Ratio

SEER is a rating of air conditioning cooling. All new models are required to have at least a 13.0 SEER rating. The Infinity™ 21 air conditioner receives up to 21.0 SEER.

What is AFUE?
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AFUE or Annual Fuel Utilization Efficiency

This measurement gauges heating fuel usage. The Greenspeed™ 98 gas furnace receives up to 98% AFUE.

What is HSPF?
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HSPF or Heating Seasonal Performance Factor

This measurement gauges the heating mode of heat pumps. Most new units have ratings from 7.0 to 9.4. The Greenspeed heat pump receives up to 13.3 HSPF

What is ENERGY STAR?
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ENERGY STAR is an international standard for energy efficient consumer products. Products need to meet strict energy efficiency standards in order to display the Energy Star logo.

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